سيـاسة المتـجر

Return and Exchange Policy Please be aware that some threads or simple details in the fabric are not considered a manufacturing defect, as some of our products are made from natural fabrics such as bamboo and cotton, and slight differences in the weave may appear, which is normal in natural fabrics. For your safety, and according to the systems of the Ministry of Commerce, sleepwear, underwear, socks, or fabric masks cannot be exchanged or returned after receipt. In case of a clear manufacturing defect, please contact customer service within 24 hours of receiving the order with photos of the product, and the order will be reviewed and the appropriate action will be taken. Delivery Policy Orders are prepared during official working days. Inside Riyadh city: delivery within 7 working days. Outside Riyadh and within the Gulf countries: delivery within 7 working days according to the shipping company. The delivery time may vary slightly during promotional seasons or busy seasons.